top of page

Terms & Conditions

Last Updated: 11/25

 

Welcome to Wrap Lab Studio. By accessing or using our website, booking services, or purchasing products from Wrap Lab Studio, you agree to the following Terms & Conditions. Please read them carefully.

 

 

 

1. General Information

 

 

Wrap Lab Studio (“we,” “our,” or “us”) provides vehicle wraps, window tinting, star headliner installs, decals, and related automotive customization services.

By using this site, you confirm you are at least 18 years old and legally able to enter agreements.

 

 

 

2. Appointments & Deposits

 

 

  • All bookings require a non-refundable deposit unless stated otherwise.

  • Deposits secure your appointment date and cover material orders.

  • If you cancel or reschedule within 48 hours of your appointment, the deposit is forfeited.

  • Prices may vary depending on vehicle condition, size, and requested materials.

 

 

 

 

3. Vehicle Condition Requirements

 

 

To ensure quality installation, vehicles must be:

 

  • Clean and free of dirt, wax, sap, tar, or ceramic coating

  • Free of rust, peeling paint, dents, or major body damage

 

 

Wrap Lab Studio is not responsible for wrap failure due to poor paint quality or aftermarket paint jobs.

 

If additional cleaning or paint correction is needed, extra fees may apply.

 

 

 

4. Installation, Materials & Warranty

 

 

 

4.1 Wrap Warranty

 

 

Our installations come with a 1-year warranty covering:

 

  • Peeling

  • Lifting

  • Bubbles caused by installation errors

 

 

Warranty does not cover:

 

  • Rock chips

  • Accidents or car washes

  • Physical damage

  • Negligence

  • Extreme heat exposure

  • Failure caused by damaged paint or rust

 

 

 

4.2 Material Warranty

 

 

Material warranty is provided by each manufacturer (3M, Avery, KPMF, Vvivid, etc.) and varies by brand.

Material defects must be inspected and approved by the manufacturer.

 

 

 

5. Color & Design Disclaimer

 

 

  • Colors may vary slightly due to screen calibration and lighting.

  • Wrap Lab Studio is not responsible for color differences between printed proofs and physical materials.

  • Once a design is approved by the customer, changes cannot be made without additional fees.

 

 

 

 

6. Removal Policy

 

 

Wrap Lab Studio is not responsible for:

 

  • Paint peeling

  • Clear coat damage

  • Rust removal

  • Body filler issues

 

 

Such issues may occur during removal on older vehicles or vehicles with poor-quality paint.

 

 

 

7. Payments

 

 

  • Payment is due in full upon completion of the service.

  • We accept cash, credit/debit cards, Zelle, Venmo, and approved financing options.

  • Unpaid balances may result in the vehicle being held until resolved (Utah vehicle lien rights apply).

 

 

 

 

8. Turnaround Time

 

 

  • Wrap installations typically require 4 –7  business days.

  • Window tinting: same day.

  • Star headliners: 1–3 days.

    Times may vary depending on complexity, weather, material availability, or unforeseen issues.

 

 

 

 

9. Website Use

 

 

When using our website, you agree not to:

 

  • Copy or steal content, designs, or images

  • Attempt to hack, damage, or overload the site

  • Use the site for fraudulent or illegal activity

 

 

We may update or remove content at any time.

 

 

 

10. Liability

 

 

Wrap Lab Studio is not liable for:

 

  • Loss or damage to personal items left in the vehicle

  • Delays caused by material shortages, weather, or shipping

  • Damage caused by pre-existing paint or structural issues

 

 

Customers must remove valuables before dropping off the vehicle.

 

 

 

11. Privacy Policy

 

 

Any personal information you provide (name, phone number, vehicle info) is only used for:

 

  • Booking

  • Contact

  • Service updates

    We do not sell or share your information with third parties.

 

 

 

 

12. Changes to Terms

 

 

We may update these Terms & Conditions at any time.

Continued use of our website means you accept the updated terms.

 

 

 

13. Contact Information

 

 

For any questions or concerns:

 

Wrap Lab Studio

Salt Lake City, Utah

 801-516-0751

 www.wraplabstudio.com

bottom of page